Medical Office: Front Desk

Job Description

The Neurology Center of Southern California has been taking care of patients in San Diego for more than 40 years. Based in Carlsbad, the group has grown to more than 35 providers with five regional offices. We are expanding our scheduling team and looking for hard-working, enthusiastic candidates.

Only candidates with healthcare experience will be considered.

In this fast-paced position, you will be responsible for greeting  patients, checking patients in for their appointments, collecting new patient forms, co-pays and insurance information, scheduling follow up appointments, processing orders and processing various forms and form fees.

Candidate must be welcoming, sincere and have a pleasant disposition.  Prior experience at a medical office front desk is required.  Helpful experience would be knowledge of health insurance plans: HMO plans, PPO plans and Medicare.

We look forward to working with you!

Job Type: Full-time

Location: Carlsbad

Pay: $16.00-$17.00 per hour

To apply, please fill out and email the employment application to clinicmanagers@neurocenter.com.

Medical Assistant

Job Description

Qualifications include:

  • Certified Medical Assistant
  • High School graduate with at least one year vocational training or experience in the medical field
  • Experience with Electronic Medical Records
  • Knowledge of medical terminology
  • Understanding of HMO/PPO/POS/Medicare
  • Strong computer skills

Responsibilities include:

  • Assists physician(s) in all aspects of patient care, including maintaining and overseeing the physician’s schedule.
  • Maintain the patient’s electronic medical records, educate patients and answer patient questions under the direction and supervision of the physician.
  • Register new patients.
  • Schedule new and follow up appointments for multiple locations.
  • Check in and check out patients, create referrals, cover front desk duties as needed.
  • Obtain insurance eligibility and check for valid authorization.
  • Maintain patient accounts by obtaining, recording, and updating personal and financial information.
  • Verify patient information by interviewing patient, recording medications and confirming purpose of visit.
  • Prepare patients charts 3 days prior to patient’s appointment, prepare for examination by performing preliminary physical tests and take vitals.
  • Comply with Joint Commission requirements.
  • Keep supplies ready by inventorying stock and placing orders.

We offer a competitive benefit package including medical, vision, dental and 401K.

Job Type: Full-time

Location: La Jolla, Carlsbad, Poway, Escondido

Pay: $15.00 – $20.00 per hour

To apply, please fill out and email the employment application to clinicmanagers@neurocenter.com.

Research Coordinator

About the Position

The Clinical Research Coordinator works with and under the direct supervision of the Principal Investigator and the Research Manager. Meticulous and curious by nature, the Clinical Research Coordinator supports, facilitates and coordinates the daily clinical trial activities and is instrumental in assuring the proper conduct of multiple trials. As the cornerstone of clinical research, the Clinical Research Coordinator is responsible for facilitating protocol related guidance regarding compliance, personnel and other relevant aspects of trials.

Required Qualifications

  • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2+ years). In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience will be considered sufficient for an individual to meet the requirements of the role.
  • Experience in industry sponsored clinical trials
  • Experience interpreting medical charts and obtaining data from medical records
  • Experience in medical assessments and patient interaction.
  • Experience with laboratory procedures and values for proper recording and reporting to the Principal Investigator
  • Understanding of FDA, IRB and other regulatory regulations regarding clinical trials
  • Active Phlebotomy Certification

We offer a competitive benefit package including medical, vision, dental and 401K.

Job Type: Full-time

Location: Carlsbad

Pay: $27.00 per hour 

To apply, please fill out and email the employment application to clinicmanagers@neurocenter.com.

Medical Appointment Scheduler

Job Description

The Neurology Center of Southern California has been taking care of patients in San Diego for more than 40 years. Based in Carlsbad, the group has grown to more than 35 providers with five regional offices. We are expanding our scheduling team and looking for hard-working, enthusiastic candidates.

Only candidates with healthcare experience will be considered.

In this fast-paced position, you will be responsible for answering busy phones, scheduling appointments and coordinating insurance authorizations.

Team members begin at $17.00 per hour and earn bonuses for each scheduled appointment. Qualified candidates also earn up to $400.00 in experience-based bonuses by demonstrating proficiency during their first month of employment. Bonuses for schedulers include “Epic Experience”, “Neurology Terminology”, and “Insurance Proficiency”.

We look forward to working with you!

Job Type: Full-time

Location: Carlsbad

Pay: $17.00 – $20.00 per hour

To apply, please fill out and email the employment application to clinicmanagers@neurocenter.com.

Patient Account Rep – Biller/Data Entry

Job Description

Qualifications include:

  • High School Diploma
  • Medical office experience preferred.
  • Ability to handle multiple demands.
  • Good verbal skills.
  • Knowledge of medical practice and terminology helpful.
  • Understanding of patient confidentiality, employee confidentiality and medical ethics.
  • Good working knowledge of Word and Excel or comparable word processing and spreadsheet programs and use of Internet.
  • Ability to work quickly, accurately and independently.
  • Ability to anticipate needs and solve problems.

Responsibilities include:

  • Assist billing staff with correspondence, reprocessing denied or underpaid claims. Resubmit insurance claims as necessary.
  • Update patient accounts with current insurance or billing information.
  • Provide clear documentation in medical record system and maintain strict confidentiality.
  • Post all mail payments and hospital charges.
  • Bill office visit charges.
  • Assist with insurance correspondence.
  • Research mail returns and make necessary corrections in Epic.
  • Prepare accounts for approvals to send to collections.
  • Work aged balance report.
  • File and manage all payment transactions.
  • Request medical records or supporting documentation from remote sites and hospitals as needed to attach to claims.
  • Run reports for missed charges on all doctors.
  • Assist with miscellaneous projects and back up billers.

Job Type: Full-time

Location: Carlsbad

Pay: DOE

 

To apply, please fill out and email the employment application to clinicmanagers@neurocenter.com.

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COVID-19 Update

To our patients: We hope you are staying safe and healthy. In order to maintain your safety, we have put the following practice policies in place:

  • Tele-visits (video visit) appointments are available to you.

  • Our staff and providers wear masks at all times.

  • Temperatures will be taken at check-in with our non-contact forehead thermometer.

  • Cleaning and sanitation protocols for all patient contact areas have been put in place to reduce the risk of transmission.

  • Pre-screening questions for COVID and symptoms we feel may be relevant will be discussed by telephone prior to appointment.

  • Patients are required to wear a mask during their visit.

  • We will attempt to limit your time in the office for your safety and the safety of our staff.

  • Please do not bring a family member or friend into the office at your next appointment unless you are a minor or require a caregiver or there is a medical necessity to have an accompanying person in the office.